Return Policy
Niche Outlet Solutions takes pride
in providing its customers the best quality products and service
available. We will provide a refund for any products purchased from
Niche Outlet Solutions if returned within 30 days from the date of
purchase.
The following policy applies to all sales on our web sites unless
otherwise noted. Some seasonal sale items are sold on a NO RETURN
basis, these are clearly marked on the page where you order the
product as well as on your receipt that you receive via e-mail.
Special Holiday Return Policy:
Purchases made between November 10th and December 21st qualify for
extended return time. These purchases may be returned as late as
January 9th or within 30 days of purchase, whichever is longer.
If you are purchasing products as a gift, PLEASE type the word
"Gift" in the comment box in the purchase area.
Our return and exchange policy:
Products purchased on our web site may
be returned within 30 days for a refund or exchange. The products
must be unused and in original packaging. Products found to be
defective will be considered according to the manufacturer's
specifications. We accept only merchandise that has been purchased
from our web sites.
Products must be in the original packaging and must be placed inside
a protective cardboard box, just as they were shipped to you. Do not
write on the packing of the product. Any packages sent to us wrapped
in paper or plastic and not in an outer protective cardboard box are
refused at the dock. Please do not send items back to us in this
manner.
Refunds will be issued for the amount of the product only. Shipping
is NOT refundable.
Please include the following information in
the box with the products you are returning:
Transaction number (customer ID number)
The first and last name of the person on your receipt.
Whether you want a refund or an exchange
If you want an exchange, please tell us the specific size or
product.
Please include any other information you wish to include but please
be brief and specific.
If you are exchanging a product, you will be responsible for extra
shipping charges.
Please return product to:
Niche Outlet Solutions, LLC
10312 Highway 28 West
Boyce, LA 71409
Please attain a tracking number from the carrier when you send the
return to us. We are not responsible for lost packages and our
customer service agents do not have a record of the date your return
arrived at our warehouse.
REFUNDS will be posted within 10
business days of the date of the confirmation e-mail you received.
Your credit card company may take up to 30 days to post the credit
to your statement. This is beyond our control. We will post the
credit in the time period we promised, provided instructions have
been followed and we are able to cross reference your return to your
order.
IF YOU RECEIVED FREE SHIPPING
and you are returning the product, you will not receive a full
refund. We will credit the price of the item minus the actual
shipping.
EXCHANGES will be shipped within
3 business days. All notifications regarding returns will be sent to
the e-mail address you supplied with your original order. We are
unable to add new e-mail addresses once your order has been placed
and processed. This is a security measure.
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